The airline broke my stroller...
At Baby Travel Rental, parents often call us with the familiar phrase: "The airline broke my stroller. What should I do?" " Unfortunately, your stroller can easily be damaged during transport or lost. Strollers are inherently unsuitable for air travel due to their size and shape. Although the world wouldn't end without a stroller, it can be very uncomfortable. Therefore, we would like to give you some tips to prevent your stroller from being damaged on the plane and what to do in case this happens.
before the trip
A bulky stroller that If broken down into several parts, it is more prone to damage and missing parts. Before entering the airport, consider purchasing a model that folds in one piece.
Umbrella strollers are cheap and great for getting around, but they are suitable for children but much less so for babies.
The estate cars are usually more expensive, but they are designed to make your life easier.
Check your airline's policy on strollers before you travel. Some airlines state that only one fully folded stroller (Ryanair) can be brought to the gate, i.e. H. Larger strollers must be checked. Additionally, airlines such as Ryanair and SAS require strollers to be carried in protective bags, such as stroller bags.
At the airport...
Output; The airline broke my stroller!
It depends on each airline, but most allow you to take the stroller to the boarding gate. In terms of damage control, this is the best option.
Most damage occurs to the luggage carousel, so it is best to leave the stroller in your care for as long as possible.
Remember that you will be asked to take your baby out when you pass through security, whether they are asleep or not. You will also need to disassemble and guide the stroller through the scanner. Keep this in mind before overloading it.
Always fold the stroller completely. They don't want them trying to figure out how to fold it when they only have 25 minutes to get around the plane.
Label the stroller at the gate or at check-in. It's easier to find if the airline handles it poorly, and it's good to have proof that it's on the list. Have the tag numbers ready.
Use a tote bag or some type of protective cover. In addition to the weight tips mentioned above, the bag also protects against damage such as scratches. Additionally, the bag prevents the strap from snagging on luggage straps and causing tears and breaks.
It also prevents the equipment from getting wet.
Upon arrival, the airline broke my stroller.
As soon as you arrive at the luggage room, immediately check that your stroller is not damaged.
t14>Pay attention to the airline's definition of "damages." In most cases, airlines do not consider scratches on the chassis as "damage." The equipment must be soaked, broken or visibly damaged for the airline to treat it as a claim.
If your stroller is damaged or not delivered, you must inform the airline immediately. Do not leave the luggage room without informing. Some airlines do not accept claims if you do not report at the airport.
Keep all ticket stubs, boarding passes, luggage tags, everything! It also makes it easier to track your belongings or process claims more quickly.