Conditions of the contract In this contract "You" is the client and "We" the rental of baby trips. The aforementioned rental service consists of the delivery of equipment, on a rental basis, for a certain period of time. The current geographical perimeter that we cover is that of the territory of the Canary Islands. However, for certain territories outside the Tenerife area. We reserve the right not to deliver or to deliver at an additional cost. All payments derived from the contracting of our services must always be made in advance. Equipment rental is subject to availability. Upon receipt of the reservation form, we will confirm your reservation, if necessary, by email or whatsapp. Your reservation will only be accepted when you have received an e-mail or whatsapp from Babytravekrental.com confirming your order. From that moment the corresponding equipment rental contract will come into force. The rental terms are 24 hours from the delivery of the equipment. You accept our contracting conditions, our legal notices and the data protection law when you communicate with us by mail, phone or WhatsApp. 1. Price, shipping/pickup costs and deposit Prize The equipment rental price is the one that appears on our website (www.babytravelrental.com). We may add service charges, such as express delivery, holidays, Saturday or Sunday, after-hours delivery, airport delivery, delayed return of materials, etc. The prices include the IGIC. Shipping / collection costs - Transportation. babytravelrental will not charge transport costs for deliveries of material to your place of residence. - Other expenses. babytravelrental reserves the right to charge other expenses in certain exceptional circumstances such as deliveries to be made outside working hours, holidays, emergencies, etc. Please contact us for prices and conditions. In any case, babytravelrental will indicate and detail the additional expenses when formalizing the reservation. babytravelrental will not charge the deposit except in the following cases: – Return of damaged rented equipment; – Delay in the return of the rented equipment; – Loss or theft of equipment during the rental period; – Non-return of rented equipment; In the cases indicated above, babytravelrental reserves the right to make the deposit effective. If the deposit does not cover the total cost of the repair or reuse of the damaged material, by contracting our service you. In case of non-return, you will also be prevented by law. 2. Client's rights to cancel or modify their contract Both the modification and the resolution of the free sale contract if it occurs 96 hours before the start of the rental period. Changes or cancellations that occur less than 96 hours in advance, but before the delivery time, are subject to the payment of an import cancellation penalty corresponding to 50% of the total rental price (with a minimum of 30 euros ). The contract cannot be canceled once the rental period has started, and the entire rent must be paid. Both the request for modification and cancellation of the contract, according to the conditions indicated above, must be communicated by email to the following address (babytravelrental@gmail.com). The modification or cancellation will take effect from the moment babytravelrental has received the notification during office hours from 09:00 to 18:00, Monday through Friday. 3.Cancellation by babytravelrental With the entry into force of the contract, you expressly accept that babytravelrental reserves the right to terminate the contract in any of the following situations: – In the event that babytravelrental does not have the contracted equipment for reasons beyond its control – Material booked at an incorrect price due to a typographical error or a pricing error by one of our suppliers. - By force majeure. – In situations where the client does not treat staff with respect. In the event of any of the above circumstances, we will immediately send you a communication about it as soon as possible and we will refund any advance payment you have made within a maximum period of 7 calendar days. 4. Delivery of materials The rented equipment will be delivered to the address you indicated on the reservation form. The delivery will be made at the time agreed between you and babytravelrental in the order confirmation email. You are responsible for collecting the material at the agreed delivery address. If there is no one to pick up the material, you can wait 15 minutes. after these, you will be informed by email, whatsapp or call that it could not be delivered, babytravelrental will try to contact you again to establish a new time and place of delivery. In this case, babytravelrental reserves the right to deliver the equipment once the rental period has started, as well as to charge an additional cost for delivery outside the agreed period. In most cases, we deposit your equipment the day before your arrival at the reception of your hotel or with the concierge service of your rental. If we could wait more than 15 minutes, €5 will be charged for every 15 minutes of delay. The rented material will be collected at the end of the rental period at the previously agreed time and included in the order confirmation email or WhatsApp. If it is not returned within the indicated time, a supplement of €5 per hour will be applied. In this case, the price of an additional rental day will be charged, which you can see in the prices on the web according to the product. In high season (Easter, July, August, September and December) the agreed time will have to be exact, we cannot wait, if we could we would have a penalty of €5 for each hour we wait. If we cannot wait, we will provide you with a time and place to pick up or return the material based on our availability and may charge you a penalty. The time you request is not contractual and babytravelrental reserves the right to modify it if necessary due to schedule adjustments, or force majeure and always with prior communication. If it is not possible to contact you for delivery or collection, babytravelrental reserves the right to cancel the order, in which case you will not have the right to a refund. For other delivery conditions, see section 1 above. 5. Return of the contractual deposit babytravelrental undertakes to reimburse within 48 hours after the return of the rented equipment and, after review by babytravelrental of the state of the rented equipment once returned, you will be informed if there are any damages that you must pay. 6. Obligations of the client You agree to rent the equipment for private use only (except professionals who have an agreement with babytravelrental). You must check the equipment at the time of delivery and verify that it is in good condition, clean and in normal operation. If you notice any anomaly or defect, you must notify us at that time to replace it as soon as possible. From this moment, any damage, breakage, etc. will be borne by you. If you need us to change it, you must request that we pick it up by paying the transport service.The change will be subject to the availability of the material and the prior payment of the arrangement or replacement of the returned material. In no case will the money of the contracted product or service be returned, remember that babytravelrental delivers the products in perfect condition, checked before and after each rental. Likewise, with the confirmation of the contract, you undertake to take care of the equipment, monitor it, preserve it as well as assemble and disassemble it in accordance with the instructions given to you or explained to you at the time of delivery. Upon receipt of the material by you or by another person who is at the delivery point, you confirm the contract and undertake to return the material rented to babytravelrental in perfect condition and with the corresponding accessories, packaging or packaging (bags, plastic, boxes etc.) that would have been delivered to you at the time of delivery. This packaging is part of the equipment and therefore must be kept and maintained by you during the rental period. babytravelrental is not responsible for damage caused to property or third parties by the use of the equipment during the rental period by you. 7. Responsibility of babytravelrental If the material that we deliver does not correspond to what you have requested, is damaged or defective, you must inform babytravelrental at the time of delivery. As long as you do not inform babytravelrental of this circumstance, babytravelrental is not responsible for it. In any case, the maximum limit of liability of babytravelrental is the total amount of the contracted service. 8. Babytravelrental Disclaimer With the return of your reservation, you assume responsibility towards third parties for any use or misuse of the rented equipment. Consequently, babytravelrental will not be responsible for accidents or damages caused, directly or indirectly, by the use or misuse of the rented equipment. By way of example and not limitation, babytravelrental will not be responsible for damages that may be suffered in the above circumstances, including any loss, consequential damage, non-material damage and/or lost profits. 9. Circumstances of force majeure babytravelrental is not responsible for delays or inability to deliver the material or for small defects that may occur due to causes beyond our control or our control such as delays in the previous client, breakages or non-return of the material due to part of another client and reserved to you. , strikes, litigation or commercial blockages, failure of the computer system or access to the computer network, explosion or accident, adverse weather conditions and, in general, any event or circumstance of force majeure, or any other circumstance of force majeure provided for in the Civil Code. 10. Ownership All rented and delivered equipment remains the property of babytravelrental at all times. In all cases, the equipment is delivered on a rental basis. 11. Privacy policy babytravelrental guarantees the security and confidentiality of the personal data provided by its clients, therefore, in accordance with the provisions of Organic Law 15/1999, of December 13, on the Protection of Personal Data ( LOPD) and in its Development Regulation, the client is informed and gives his consent for the incorporation of his data to the atomized files of bebeaway. These personal data are processed and incorporated into the corresponding automated files, duly registered in the General Registry of the Spanish Agency for Data Protection. The babytravelrental privacy policy guarantees, in any case, the exercise of the rights of access, rectification, cancellation, information and opposition, in the terms established by current legislation.Therefore, in accordance with the provisions of the LOPD and the development regulations, babytravelrental guarantees the adoption of the necessary measures to ensure the confidential treatment of said data and informs you of the possibility of exercising, in accordance with said regulations, the rights of access, rectification, cancellation and opposition by writing to babytravelrental@gmailcom 12. In general With the exception of bebeaway affiliates, their directors, employees or representatives, no third party outside of this agreement can demand compliance. This agreement may not be transferred to third parties. Sub-leasing of rented equipment is also prohibited. The legal relations derived from this contract signed between "You" and babytravelrental will be governed by the terms established in said document and, failing that, by the precepts established in the current civil regulations that regulate the lease, the Civil Code and the Société. of Information Services (Law 34/2002, of July 11). The contract will be governed and interpreted by common Spanish legislation. Any dispute, incident or discrepancy that may arise regarding the validity, effectiveness, interpretation, execution and/or resolution of the contract signed between you and babytravelrental will be subject to the jurisdiction and competence of the Courts and Tribunals of Santa Cruz de Tenerife. These conditions, together with prices, delivery and agreement details and our privacy policy form part of and are incorporated into the babytravelrental Equipment Rental Agreement. Any communication that may exist with our sales agents should in no way be construed as a variation of these conditions or as an authorized representation for the sale of material. babytravelrental is not responsible for fraud due to false or misleading representations. In the event that any of the terms and conditions of the contract with you is declared null and void, the other terms and conditions will remain in force without being affected by said declaration of nullity. The translation into other languages ​​that we provide of these Terms and Conditions is for informational purposes only. The Spanish version will be the one that will prevail and govern the relationship with our Clients. In the event of a discrepancy between the Spanish version and the translated versions of these terms and conditions, the Spanish version shall prevail. ADDITIONAL CONDITIONS General To make a reservation, you can send us an email to babytravelrental@gmail.com Or you can call us by phone or send a WhatsApp to (+34) 659 223 810. babytravelrental will inform you, within a maximum period of 24 hours: o Availability of products. o Rental price (including other additional charges, transportation, delivery/pickup outside our hours, presence of stairs, deliveries/pickups on Saturdays, Sundays or holidays and/or urgent deliveries, etc.). or order number. or contract document. 24/7 Service Program on the island of Tenerife for previously contracted orders. For hiring by phone or whats app the schedule is from Monday to Friday from 9:00 a.m. to 6:00 p.m. Outside these hours, we do not guarantee an immediate response. Monday to Friday from 9:30 am to 6:00 pm, free transportation to your vacation spot. Other additional charges From €15 for emergencies, deliveries and collections between 8:00 p.m. and 9:30 a.m. as well as holidays, assembly and disassembly of the travel cot, if the house does not have an elevator or if you have to go up or down stairs to access the elevator, delivery and collection, delays of more than 15 min. in the delivery or collection of the material by the client. €20 express service for deliveries the same day. €15 deliveries and/or withdrawals on December 24, 25 and 31 and January 1 and 6 €20 delivery and collection at the airport.For urgent orders, approximately 1h30min should be calculated from confirmation to delivery, as long as there is time available. Changes or cancellations of the rental conditions agreed with less than 96 hours before the delivery time are subject to a minimum of €30. The equipment will be delivered in perfect hygienic conditions, respecting covid barrier gestures and maintenance. Our rental periods are in calendar days. That is, if you rent equipment from us on Friday at 7:00 p.m. and return it to us before Sunday at 7:00 p.m., it will count as 2 days and not as 3 days. babytravelrental does not install hardware. However, we put a note on each rented object. Delivery babytravelrental will deliver the rented equipment at the agreed place and time. babytravelrental will deliver: o Product(s) requested. o Instructions for the product(s). or instructions or other documents of your interest. You must give us: o Payment for the service is paid when reserving the equipment directly on the https://babytravelrental.com site or in cash, 48 hours before by bizum credit card or bank transfer. In high season (Easter, June, July, August and Christmas period), the reservation will only be effective for us at the time of payment. Recover The collection will take place at the agreed place and time. Do not forget that you must return all the supplied accessories as well as their instructions with the rented product(s).