Delivery

DELIVERY

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Our office is located on the island of Tenerife. We ship to the entire Canary Islands.

TENERIFE DELIVERY

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Delivery to your hotel: Delivery is completely free. Your reservation must be delivered to reception no later than the day before your arrival. When you leave, simply leave your equipment with us at reception and a delivery person will pick it up after you leave.

Delivery to a private address: Delivery to a private address is made by appointment based on its availability in a two-hour time slot. The same applies to the collection of the material. The total price of this service is 15 euros, payable online with your reservation.

Airport delivery: Airport delivery (north or south) is by appointment based on your arrival time. The same applies to collecting equipment. The total cost of this service is 25 euros, payable online with your reservation.

DELIVERY TO GRAN CANARIA

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As we ship from Tenerife, we need time to deliver to you. It is essential that your reservation is made at least 72 hours before your arrival on weekdays. We only deliver to Hôtel. We are sorry for the inconvenience, but at the moment we do not have other delivery options.

Delivery:

At the hotel. Delivery costs €15. For direct delivery to the hotel, your equipment will be waiting for you at the reception and the only thing you will have to do when you leave is leave it packed (packaging included) at the reception. The transport company will be in charge of picking it up.

Nacex agencies are open from Monday to Friday.

  • Nacex Las Palmas 2 offices: from 8:00 a.m. to 7:00 p.m.
  • Nacex Telde: from 8:00 a.m. to 2:00 p.m. and from 4:00 p.m. to 7:00 p.m.
  • Nacex Las Majoreras: from 8:00 a.m. to 2:00 p.m. and from 4:00 p.m. to 7:00 p.m.

DELIVERY TO FUERTEVENTURA

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As we ship from Tenerife, we need time to deliver to you. It is essential that your reservation is made at least 72 hours before your arrival on weekdays. We only deliver to Hôtel. We are sorry for the inconvenience, but at the moment we do not have other delivery options.

Delivery:

At the hotel. Delivery costs €15. For direct delivery to the hotel, your equipment will be waiting for you at the reception and the only thing you will have to do when you leave is leave it packed (packaging included) at the reception. The transport company will be in charge of picking it up.

Nacex agencies are open from Monday to Friday.

  • Nacex Puerto del Rosario from 8:00 a.m. to 2:00 p.m. and from 4:00 p.m. to 7:00 p.m.

DELIVERY TO LANZAROTE

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As we ship from Tenerife, we need time to deliver to you. It is essential that your reservation is made at least 72 hours before your arrival on weekdays. We only deliver to Hôtel. We are sorry for the inconvenience, but at the moment we do not have other delivery options.

Delivery:

At the hotel. Delivery costs €15. For direct delivery to the hotel, your equipment will be waiting for you at the reception and the only thing you will have to do when you leave is leave it packed (packaging included) at the reception. The transport company will be in charge of picking it up.

Nacex agencies are open from Monday to Friday.

  • Nacex Arrecife from 8:00 a.m. to 2:00 p.m. and from 4:00 p.m. to 7:00 p.m.